Privacy Policy

1. Introduction

Xiolift Singapore respects your privacy. We maintain technical, administrative and physical safeguards designed to protect the personal information in our care against loss, misuse and unauthorised access, disclosure, alteration or destruction.

This notice explains what personal information we collect, why we collect it, who we share it with, and the choices available to you.

2. Personal information we collect

Depending on your relationship with us, we may collect identity and contact details (name, job title, company, address, telephone number, email address), device and usage data (IP address, browser type, pages viewed), employment and recruitment information, payment and billing details, and visitor records collected at our premises.

3. Purposes of use

We use personal information for business operations and administration, service delivery and support, safety and security of people and premises, quality assurance, regulatory and legal compliance, dispute handling, and — where permitted — marketing communications about our products and services.

4. Contact and marketing

Where we send marketing communications, every message includes a means to opt out. You may also unsubscribe at any time by writing to us using the contact details below.

5. Sharing with third parties

We do not sell personal information. We may share it with service providers acting on our instructions, group companies, professional advisers, and authorities where disclosure is required by law or necessary to protect legal rights and safety.

6. International transfers

Personal information may be transferred to and processed in countries other than Singapore. Where this occurs, we take steps to ensure a standard of protection comparable to that required under applicable Singapore law.

7. Cookies and pixels

Our website uses cookies and similar technologies to operate the site, remember preferences and measure usage. Where consent is required, a consent interface is provided. Our site does not currently respond to browser do-not-track signals.

8. Third-party links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites, and encourage you to review their notices.

9. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this notice, and thereafter as required to meet legal, tax, accounting or reporting obligations.

10. Your choices and rights

Subject to applicable law, you may request access to, correction of, or erasure of your personal information, and withdraw consent where processing relies on it. Individuals in the European Union may also hold additional rights, including data portability and the right to object to certain processing.

11. Changes to this notice

We may update this notice from time to time. The revised version will be posted on this page and takes effect on publication.